Terms of Service

These terms apply to use of principeperformance.com and to repair work performed by Principe Repair and Performance in Melissa, TX.

Estimates and authorization

No repair work begins without your written authorization. Estimates are based on the fault confirmed at the time of diagnosis. If we find additional work is needed, we stop, document it, and send a revised estimate for your approval before continuing.

Diagnostics

The scan and the 49-point inspection are free. Finding the actual fault is a $189 diagnostic, and we credit it toward your repair when we do the work. If a fault needs more than that — pin-testing, scope work, tear-down — we quote that time before we go further, and it is billable whether or not you proceed with the repair.

Warranty

Repairs performed by us carry a 24-month / 24,000-mile warranty on parts and labor, whichever comes first. The warranty covers the specific repair performed. It does not cover customer-supplied parts, wear items consumed in normal use, damage from abuse, competition use, collision, neglected maintenance, or work performed elsewhere. Warranty claims require the vehicle be returned to us for inspection.

Parts

OEM parts are our default for emissions, drivetrain, and safety components. Where an OE-spec alternative is appropriate, we flag it and you choose. Customer-supplied parts may be installed at our discretion and carry no parts warranty.

Payment and vehicle storage

Payment is due on completion, before vehicle release. Vehicles left more than five days after notice of completion may be subject to storage fees. Texas mechanic’s lien law applies to unpaid repair invoices.

Membership plans

Membership plans bill monthly through Stripe until cancelled. There is no contract — cancel any time and your benefits run through the end of the paid period. Unused monthly benefits do not roll over. Plan pricing and benefits may change with 30 days’ notice.

Prepaid online services

You can pay online for jobs on our fixed-price menu, then schedule the installation. These terms apply to every prepaid job.

• What the price covers. The price is the parts and labor listed for the job. We do not add a shop-supplies or hazmat fee to anything bought online. Sales tax is added where it applies.
• Fitment. Each price covers the vehicles named under “Fits.” All-wheel-drive (xDrive), X5/X6 and 7-series cars often take 20–50% more labor.
• Labor-only jobs. Jobs marked “Labor only” cover installation; the named part is not included. Customer-supplied parts carry no parts warranty.
• Add-on jobs. Add-ons are priced on the assumption that their main job has already taken the car apart, so they are sold together with that job.
• Diagnostics. The 49-point inspection and the scan are free. Finding the fault is $189, credited toward your repair when we do the work.
• We confirm before we order. We check your vehicle before ordering parts. If your car needs a different job, more labor, or different parts than the prepaid price covers, we contact you before any work starts. You choose: approve the difference in writing, move your payment to the correct job, or take a refund.
• Deposits. Orders over $1,500 can be booked with a 25% deposit instead of the full amount. The balance is due at pickup. A deposit is refundable on the same terms as a full prepayment.
• Cancellations. Cancel before we order parts for your car and we refund you in full. Once special-order or non-returnable parts have been ordered, we refund your payment minus the cost of those parts.
• Additional findings. If we find something else during the job, we photograph it and quote it separately. Nothing is added without your approval.
• Member pricing. Member prices on the menu are the Premium plan (15% off labor, 10% off parts). Basic saves 5% on labor; Standard saves 10% on labor and parts. Online checkout charges the package price — members book through the shop to get member pricing.
• Your order code. Your confirmation page shows an order code (PRP-…). Include it when you book so we can match your payment.

Site content

Pricing, hours, and service descriptions on this site are provided in good faith and may change. Nothing on this site is a binding quote; a written estimate is.

Contact

Questions about these terms: principeperformanceandparts@gmail.com or (239) 777-4605.